Responsible Gaming

Gambling Should Be Entertainment

At Sutan Boi, we believe that online casino gaming should be an enjoyable form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It carries real risks, and it's essential to gamble responsibly and within your means.

We are committed to promoting safe and responsible gaming practices. Please read the information below to understand the risks and the tools available to help you maintain control.

Age Verification – UK Legal Requirements

You must be 18 years of age or older to use any UK online casino or gambling service. This is a legal requirement in the United Kingdom.

By accessing Sutan Boi or any affiliated casino, you confirm that you are at least 18 years old and meet all local legal requirements for gambling in your jurisdiction.

If you are under 18, please do not attempt to gamble. Underage gambling is illegal and harmful.

Warning Signs of Problem Gambling

Problem gambling can develop quickly and affect your finances, relationships, and wellbeing. Check yourself against these warning signs:

  • Chasing losses: Gambling more to try to recover money you've lost
  • Hiding gambling: Keeping your gambling secret from family or friends
  • Loss of control: Unable to stop gambling or stick to limits you've set
  • Neglecting responsibilities: Prioritising gambling over work, study, or family
  • Borrowing to gamble: Using loans, credit cards, or borrowed money to fund gambling
  • Gambling with money you can't afford to lose: Using essential funds (rent, bills, groceries)
  • Mood changes: Feeling anxious, irritable, or depressed when not gambling
  • Increasing stakes: Needing to bet more money to feel the same excitement
  • Failed attempts to cut back: Repeatedly trying and failing to reduce gambling
  • Escape through gambling: Gambling to cope with stress, anxiety, or negative feelings

If you recognise any of these signs in yourself, please seek help immediately.

Self-Help Tools & Control Options

Most reputable online casinos offer tools to help you stay in control. We recommend using these features:

Deposit Limits

Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly). Once reached, you cannot deposit more until the period resets.

Loss Limits

Set a limit on the amount you are willing to lose. If you reach this limit, your account will be temporarily closed for play.

Reality Checks

Enable pop-up reminders during gaming sessions to help you keep track of time and money spent. These appear at regular intervals to prompt reflection.

Self-Exclusion

If you need to take a break, use self-exclusion to voluntarily ban yourself from gambling for a set period (usually 6 months to 5 years). During this time, you cannot access your account or place bets.

Account Closure

You can permanently close your casino account if you wish to stop gambling entirely. Contact customer support for assistance.

Tip: Use these tools proactively, before problems develop. Set limits that reflect your budget and leisure entertainment spending only.

Get Help – Support Organizations

If you are struggling with gambling, professional support is available. Organizations below provide free, confidential advice:

United Kingdom

  • GamCare – Free counselling, support, and information
    www.gamcare.org.uk
    Telephone: 0808 8020 133 (free, confidential)
  • GamStop – National Self-Exclusion Scheme
    www.gamstop.co.uk
    Self-exclude from all licensed UK online casinos with one registration
  • Gamblers Anonymous UK – Support groups and peer help
    www.gamblersanonymous.org.uk

International Support

All services are confidential and free to use. Seeking help is a sign of strength, not weakness.

If You Need Help, Please Reach Out

Gambling problems can develop quickly, but recovery is possible with the right support. Do not wait until the situation becomes severe.

Contact one of the organisations listed above today. They are staffed by trained professionals who understand problem gambling and can help you regain control.

Remember: Asking for help is the right decision. You are not alone.